Terms and conditions

These Terms and Conditions ("Agreement") govern the relationship between Mr Sloty Casino (the "Casino", "we" or "us") and you, our customer. By registering an account with us and playing at the Casino, you agree to be bound by these terms.

DEFINITIONS

For purposes of this Agreement:

• "Customer" means any person who opens a real-money account at the Casino;
• "Games" means all games made available on the Casino website or through our mobile app;
• "Licensee" means the entity holding the license to operate online casinos in Curaçao.

GAMBLING AGE

You must be at least 18 years old to open a real-money account with us. By registering an account, you confirm that you are of legal gambling age and capable of placing bets responsibly.

ACCOUNT OPENING AND PLAY

To play games for real money at the Casino, you must first create a real-money account on our website or through our mobile app. Upon opening your account, we will assign a username and password to you. You are responsible for keeping these credentials confidential and not sharing them with anyone else.

DEPOSITS AND WITHDRAWALS

We offer various deposit methods to fund your account, including bank transfers and cryptocurrency payments. Withdrawal requests must be made through our website or mobile app, and we reserve the right to request documentation from you before processing any withdrawal. We may charge fees for certain payment methods.

GAME RULES AND ODDS

The rules of each game are as published on our website. The Casino is not responsible for ensuring fairness in games, which is ensured through regular audits and testing by independent third-party providers. Winnings will be paid out based on the actual odds at time of bet.

PAYMENTS AND REFUNDS

Payouts to customers are made within a reasonable timeframe after withdrawal requests have been approved. We reserve the right to void, cancel or reverse any transaction for various reasons, including suspected money laundering, match fixing or other forms of cheating.

RESPONSIBLE GAMBLING PRACTICES

We encourage responsible gaming practices and ask that you gamble within your means. If you suspect a problem with your own gambling habits, please seek help by contacting the Customer Support Team or visiting one of our responsible gaming resources listed on our website.

CUSTOMER SUPPORT AND CONTACT INFORMATION

You can contact us through various channels to request assistance or provide feedback. We strive to respond promptly and professionally to all inquiries received.

SOFTWARE PROTECTION AND SECURITY MEASURES

Our site uses encryption technology to safeguard data transmission between our systems, including SSL/TLS protocol for secure communication with customers' devices.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by the laws of Curaçao without giving effect to any principles or conflicts-of-law rules that may provide for application of the law of another jurisdiction. Any disputes arising out of these terms will be resolved through the courts in Curaçao.

CHANGES TO TERMS AND CONDITIONS

We reserve the right, at our discretion, to modify or replace any part of these Terms and Conditions without prior notice to you.